Knoaia (“we”, “our”, “us”) operates this seasonal décor store at knoaia.com. This Privacy Policy explains what information we collect, how we use it, and the choices you have.
We collect information in two ways: information you give us directly, and limited technical data collected automatically.
Information you provide. If you contact us by email, we receive the details you choose to share. If you place an order, we collect your name, email address, shipping address, phone number (if you provide one) and the items you ordered.
Automatically collected. We may use basic analytics to understand site traffic and improve the store.
We use order information solely to process, ship and support your order, and to send you order updates such as shipping confirmations.
Payment is completed through a secure payment link emailed to you. We do not collect or store your card details on this website — card information is handled directly by our payment provider.
We use your information to respond to inquiries, fulfil and support orders, improve our store, and meet legal and accounting obligations. We do not sell or rent your personal information to third parties.
Our site may use cookies or analytics tools (such as page-view measurement) to understand which pages are helpful. You can disable cookies in your browser settings at any time.
You may request access to, correction of, or deletion of the personal information we hold about you by emailing us. California residents may additionally request details of how their information is collected, used and shared, and have the right not to be discriminated against for exercising these rights.
We keep order records for as long as needed to support your order and to meet tax, accounting and legal requirements. We take reasonable technical and organisational measures to protect your information, though no method of transmission over the internet is completely secure.
For any privacy question or request, contact us at xinshidai2024 [at] 126.com.